Meets your business needs

• Timely payments help your cash flow management.
• Funds are readily available because Visa card payments are credited to your account almost immediately.
• Lower handling costs by automating the billing process.
• Reduce collection expenses for overdue amounts.
• The Visa Expiry Date Solution eliminates transactions declined due to expired Visa cards, so there is no need to update Visa expiry dates that are kept on file.
• Automatic Bill Payment is easy and helps save your customers time.

Meets your customers' needs

• They relax, knowing bills will be paid in full and on time.
• With missed payments, no late payment fees.
• They save money and the hassle of mailing cheques.
• They enjoy flexible payment options – weekly, monthly, quarterly or annually.

Best Practices for Visa Automatic Bill Payments

By following these guidelines, you’ll help ensure the smooth set-up, processing and cancellations of recurring payments.

Set-up

• Allow the use of Visa cards for recurring billing cycles, not just one-time payments.
• Inform your customers about the Automatic Bill Payment with Visa cards option.
• Obtain valid authorization approval for all recurring Visa card transactions.
• Keep all relevant Visa card payment details needed to complete a transaction (cardholder name and account number) on file.
• Inform your financial institution or processor that your business accepts Automatic Bill Payments with Visa cards.

Processing Transactions

• Verify that on-file information and Visa account numbers are correct.
• Ensure that all recurring transactions are flagged with the "recurring payment" indicator in authorization messages. This is critical to activate the Expiry Date Solution.
• Put proper controls in place to protect account and transaction information, as per the Payment Card Industry Data Security Standard.
• To minimize chargebacks and transaction processing costs, submit transaction payment information to your financial institution or processor in a timely fashion.

For Customer Cancellations

• Provide customers with a toll-free number and use online procedures for cancellation.
• Process cancellation or non-renewal requests in a timely fashion.
• Notify customers of account closures.
• If a cancellation request is received too late to prevent a recurring charge from being posted, process a credit and notify the cardholder.

Get Started

To learn more and take advantage of Visa Automatic Bill Payments, contact your Acquirer/Payment Processor.